Focused on solving complex challenges, HumanTouch leads with business solutions and optimizes with innovative technology. We support business and digital transformation, with strategic, efficient, accountable solutions leveraging innovative technology to transform the way organizations deliver on their missions.
Data Analytics & Decision-Making AI/NLP/ML
Data is a strategic asset and organizations need innovative strategies, solutions, and technologies to unlock data analytics potential. Our teams use Al/NLP and human factor intelligence to integrate, analyze, and inform decision-making to achieve results.
Customer Experience (CX)
Support agencies' efforts to put people at the center of everything, HT delivers expertise and tailored technology solutions to your organization. Skilled teams focus on process orientation, continual improvement, applying innovative technology, and customer service excellence.
Incident Management/Service Desk
Apply AI/NLP capability to transform service desk solutions. We partner with agencies in their “shift left” pursuit to maximize customer experience and dynamically improve outcomes. Faster incident resolution with automated root cause and predictive analytics.
Digital Transformation (DX)
Focus on improved efficiency, value, modernization, andinnovation. Consider how products, processes, and organizations can be changed through the use of new, digital technologies. We leverage Al/NLP solutions to create live data interactions for enterprise applications, portfolios, and programs.
IT Project, Program, Portfolio Management & Governance
Manage and measure investment costs, performance, and value. Assess how IT investments enable mission and business goals and objectives; includes CPIC, TBM, SPPBE, PMOs, and Cyber Strategic Budgeting aligned with NIST categories to invest to buy down risk.
Source: HumanTouch
The SBA has approved a Mentor-Protégé agreement between Symposit, LLC and Humantouch, LLC. 11/21/2022
